Privacy notice

Last updated: 10/03/2026

1. Introduction and Who We Are

    Welcome to Holly’s Merry Moggies. We respect your privacy and are committed to protecting your personal data.

    This privacy notice explains:

    • what personal data we collect;
    • how and why we use it;
    • your rights in relation to your personal data.

    For the purposes of UK data protection law (including UK GDPR and the Data Protection Act 2018), the data controller is Holly’s Merry Moggies, a charity registered under number 1215708.

    If you have any questions about this notice, including any requests to exercise your legal rights, please contact us.

    2. Personal Data We Collect

      We may collect and process the following types of personal information:

      • Contact information — such as your name, email address, phone number when you contact us or sign up for newsletters.
      • Website usage data — technical data about how you use our site (e.g., pages visited, device type), collected via cookies and similar tracking technologies.
      • Enquiry information — any message or information you send to us via contact forms or email.

      Personal data is information that identifies you or can be used to identify you.

      3. How We Use Your Personal Data

        We will generally use your personal data for the following purposes:

        • To respond to enquiries and provide support.
        • To send you news, offers, or updates if you have opted in to receive them.
        • To analyse and improve our website (e.g., monitoring usage patterns).
        • To comply with legal obligations.

        We will generally only process your personal data where we have a lawful basis to do so, for example:

        • it’s necessary to fulfil a contract with you;
        • you have given consent for certain uses (e.g., marketing);
        • it’s in our legitimate business interests and does not override your privacy rights.

        4. Cookies and Tracking Technologies

          Our website uses cookies and similar technologies to enhance your experience and understand how the site is used.

          You can manage cookie preferences via your browser settings.

          5. Who We Share Your Data With

            We may share your personal data with:

            • Service providers who help us run our website, deliver emails, or process payments.
            • Analytics providers to help monitor site performance.
            • Legal or regulatory authorities, if required by law.

            We will not sell or rent your personal data to third parties.

            6. International Transfers

              If any personal data is transferred outside the UK, we will ensure appropriate safeguards are in place to protect your privacy rights in accordance with UK data protection law.

              7. How Long We Keep Your Data

                We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements. Specific retention periods depend on the type of data and use case.

                8. Your Rights

                  Under UK data protection law, you have certain rights, including:

                  • the right to access your personal data;
                  • the right to correct inaccurate data;
                  • the right to request deletion of your data;
                  • the right to restrict or object to processing;
                  • the right to withdraw consent where processing is based on consent.

                  To exercise any of these rights, please contact us. You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

                  9. Changes to This Privacy Notice

                    We may update this privacy notice from time to time. Any changes will be posted on this page with a revised “Last updated” date.